Resume
Experience
2022 - Present
Barista
Starbucks
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Provided guests with the Starbucks Experience
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Cultivated a welcoming environment to create long-lasting relationships with customers
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Muti-tasked to maintain the store and adapted to meet the changing needs of customers
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Marketed seasonal items and answered customer's inquiries about products
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Worked flexible hours that include early mornings, evenings, and holidays
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Memorized beverage recipes and delivered quality service
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Collaborated with team members to overcome challenges and exceed goals
Somerset, NJ
2016 - 2022
Shift Leader
Quick Chek
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Organized and delegated daily tasks within the team
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Reinforced quality and safety standards to maintain a standard work environment
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Consistently achieved total customer satisfaction by offering assistance, encouraging sales, and providing service in a timely manner
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Balanced cash registers, troubleshot problems, and marketed rewards programs
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Addressed customer concerns and developed efficient solutions
Sparta, NJ
2019-2020
Social Media Marketing Specialist
Masala Bay
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Managed social media presence and created engaging content across various platforms
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Analyzed target audience and utilized key performance indicators to measure strategy effectiveness
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Developed marketing strategies, including rewards programs and flyer marketing, to increase customer retention or engagement
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Designed promotional videos, window signage, and digital graphics for social media platforms or websites
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Researched competitors and identified social media trends to establish a competitive edge
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During my time of employment, the restaurant was featured in the New Jersey Monthly Magazine
Franklin Township, NJ
2019-2020
Nanny
Billie McConley
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Picked child up from daycare, drove to extracurricular activities, and supervised at all times to ensure proper care.
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Worked with child during language class and assisted teacher during activities.
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Performed weekly check-ins with guardians to assess child's progress in speech as well as socialization skills with other children.
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Accommodated last-minute schedule changes and followed parental guidelines when caring for the child.
Sparta, NJ
2019-2019
Sales Associate
Abercrombie & Fitch
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Assisted with cashier duties, organized merchandise, and encouraged suggestive selling
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Greeted customers, provided product knowledge, and supported decision- making
Edison, NJ
Education
2018 -2023
Rutgers University
Bachelor of Arts in Communication
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Minor in Digital Communication, Information, and Media
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Minor in Education as a Social Science
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Completed course subjects: Communication, Media, Technology and Information, Leadership, Public Relations, Education
New Brunswick, NJ
Volunteer
2021
Coach
Girls on The Run
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Taught daily curriculum related to self-confidence, overcoming obstacles, and social skills.
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Trained with girls through physical activities to complete a 5k at the end of the season.
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Gained valuable skills and experiences about teaching, leadership, and development.
Sparta, NJ
Professional Skillset
Communication
Teamwork & Collaboration
Digital Marketing
Empathy
Organization
Creativity
Languages
English (native)
Russian (Intermediate Proficiency)